IFS FSM supports end-to-end service lifecycle management, including contact center, contract & warranty management, knowledge management, planning & scheduling optimization, mobile, customer & partner portals, projects, billing, service parts inventory and returns & repairs processing. With embedded IoT capabilities, IFS FSM is the most complete, connected field service solution on the market. IFS FSM also enables seamless processing with existing ERP and CRM platforms.
20% increase in equipment uptime
33% improvement in technician productivity
81% improvement in SLA compliance
Learn more about IFS Solutions.